We work closely with Canada Post, Purolator, FedEx, and UPS to deliver all orders quickly and securely. This allows us to provide you with reliable tracking numbers so you always know where your order is.
We offer a 30-day return or exchange policy if you are not satisfied with your order for any reason. For more information, please see our Return Policy here.
At Poppy Elengance, we’re always here to help. Our dedicated customer service team is ready to assist you with any questions or needs you may have. Feel free to contact us via our contact form or by emailing support@poppyelengance.com. You can be assured of a response within 24 hours, as your satisfaction is our priority.
We love our products, and we're confident you'll love them just as much as we do! That's why we offer a risk-free 30-day money-back guarantee. If you're not satisfied with your purchase, we'll give you a full refund.
Free Shipping Across Canada
We're committed to your convenience with free shipping throughout Canada, ensuring a smooth shopping experience every time!
30-Day Money-Back Guarantee
If you're not completely satisfied with your purchase within 30 days, simply contact us for a full refund. Hassle-free!
Customer Support
Our dedicated support team is ready to assist you with any questions or needs. Feel free to contact us anytime at support@poppyelengance.com.